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Testimonials Cole Information "It is not easy keeping a sales team supplied with qualified leads, but the Business-to-Business lead generation experts at Thomas L. Cardella & Associates have been successful in delivering to us sales prospects that convert to closed business since 2007. Their mature and experienced agents are skilled at cold calling into organizations of all sizes, navigating through gate-keepers at every level, and identifying the best person our inside sales team can present our product to in order to close the sale. This self-directed and proactive lead generation team consistently meets and often exceeds our expectations, which only serves to reinforce our decision to use Thomas L. Cardella as our sole outsourcer and primary supplier of qualified leads to the Cole Information sales team." Mark Nelson SaleseeK Partners, Inc. "Because of the human interaction that we entrust our call center suppliers to perform, proper criteria in the selection of an outsource resource is critical. Companies that can achieve competent performance in the production of phone calls, back it up with decent IT support for reporting and fulfillment requirements, and do so with solid account management can be found. But a firm that does all of this in an exceptional way is rare. What selection criteria help us reach this higher standard? Proactivity, integrity and consistency. Since 1992, I have found these qualities in Tom Cardella-led initiatives and companies." Sam Kades SaleseeK Partners, Inc. is a strategic marketing company that helps clients achieve success with new initiatives. Contact Centers "When people think about outsourcing, they fear what will happen to their most precious asset, the relationships with their customer base. Will someone service their customers as well? Care about them in the same fashion? Represent with a commitment to quality? What you will see in any organization that Thomas Cardella has been a part of is the commitment to seamless integration with the client. Fully functioning as an extension of your internal team, Thomas L. Cardella & Associates delivers honest and up-front communication at all levels in the organization." Katrina Wells-Partain
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